Promotions

Terms & Conditions

1. Instructions on how to claim form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions. Offer not valid in conjunction with any other offer, unless otherwise advised.
2. Claims are only open to Australian residents. Employees (and their immediate families) of the Promoter, participating retailers and agencies associated with this promotion are ineligible to claim. Immediate family means any of the following: spouse, ex-spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister or 1st cousin.
3. Promotion commences on 01.07.10 and ends on 31.07.10 (“Promotional Period”). Final phone bookings for the Free Smart Connect Installation close/last call made by midnight 30.08.10. Installation must take place before close of business 31.12.10.
4. The offer is only available with the purchase of one of the following products from any participating metropolitan dealer in Australia during the promotional period.
   • CI905DTB1 (Designer 900mm Induction Cooktop)
   • CE905CBX1 (Classic 900mm Electric Cooktop)
5. This offer applies only to retail purchase (paid in full) of current A-grade or trade-seconds Fisher & Paykel Electric and Induction Cooktops: CI905DTB1 (Designer 900mm Induction Cooktop), or CE905CBX1 (Classic 900mm Electric Cooktop). Products are to be paid in full. Layby’s will not be accepted unless paid in full between the redemption dates. To claim, claimants must register their qualifying appliance online at http://www.fp.com.au/special within two (2) weeks of purchase and upon receiving the appliance from the retailer, call Fisher & Paykel Smart Connect Installation Promotion on 1300 650 765 by midnight 30.08.10 to arrange a suitable date for installation. Installation must take place before close of business 31.12.10. Claimants must have the following details ready when booking an installation service call: Address where installation will take place, Contact phone number, Model number(s) of product, Date of purchase and the Unique Code from the online appliance registration. Proof of Purchase must be presented to the Fisher & Paykel Technician on installation day and prior to installation taking place. If any of the Terms & Conditions are not met, installation may be forfeited or charges may apply. Proof of Purchase must clearly specify the store of purchase, relevant model number(s), payment in full made from within Australia and that the purchase was made during the promotional period but prior to claim. Layby’s won’t be accepted unless paid in full prior to lodging a claim. Layby’s will only be valid if the first payment was within the promotional period.
6. The Free Smart Connect Installation covers a Fisher & Paykel Technician correctly installing your new Fisher & Paykel appliance at your designated premises. The Technician will remove all packaging related to the product if requested. All Smart Connect Installations carry a full 12 months warranty on both parts and labour. Please note, the following conditions apply:
   • All connections will only be carried out where the joinery, electrical and plumbing requirements meet those shown in the Fisher & Paykel product Installation Instructions provided with the product, or as illustrated for the applicable product on the Fisher & Paykel website www.fp.com.au
   • All electrical wiring and fittings must meet the electrical standard for the appliance being installed as required by the current AS/NZ3000 electrical wiring regulations
   • The appliance must be in place adjacent to where it is to be connected regardless of whether the building is a single or multi-level property
   • The product must be available to be connected when the Fisher & Paykel Technician arrives at the designated premises
   • Where possible Fisher & Paykel will disconnect and remove the old appliance from its installation but will not remove it from the premises. Removal and disposal of the old product is the responsibility of the customer
   • If the Fisher & Paykel Technician is unable to complete the disconnection/reconnection of the appliance due to the installation not meeting the conditions set out in the Terms & Conditions or the consumer not being available within the agreed upon time frames, a charge may apply to complete the connection
   • A Fisher & Paykel Technician will undertake to complete the connection within a reasonable amount of time allowing for geographical location and availability of resources
7. Claimants must agree ‘Yes’ to having read the Terms and Conditions on the website and supply the Model Number(s) of the purchased Qualifying Product.
8. In the event where claimants’ Fisher & Paykel Service Technician does not arrive on the agreed day/time of installation, please contact Fisher & Paykel Smart Connect Installation Promotion on 1300 650 765 or email customer.care@fp.com.au.
9. The Promoter reserves the right, at any time, to verify the validity of claims (including contacting the place of purchase) and claimants (including a claimant’s identity, age and place of residence) and to disqualify any claimant who submits a claim that is not in accordance with these Terms and Conditions or who tampers with the claim process. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
10. The claimant agrees that if they have received the Free Smart Connect Installation service confirmation but then return the qualifying Fisher & Paykel product (under any returns policy the store may have), they will also contact Fisher & Paykel Smart Connect Installation on 1300 650 765 to cancel their Free Smart Connect Installation service.
11. Incomplete, indecipherable, or illegible claims will be deemed invalid.
12. Multiple claims permitted, subject to the following: (a) only one claim permitted per specified purchase requirement; and (b) each claim must be submitted in accordance with claim requirements.
13. Claimants must retain a copy of the original purchase receipt for all claims as Proof of Purchase. Failure to produce the Proof of Purchase for all claims when requested may, in the absolute discretion of the Promoter, result in invalidation of ALL of a claimant’s claims and forfeiture of any right to an offer.
14. If there is a dispute as to the identity of a claimant, the Promoter reserves the right, in its sole discretion, to determine the identity of the claimant.
15. The Promoter’s decision is final and no correspondence will be entered into.
16. It is the responsibility of the claimant to provide the correct details for the Free Smart Connect Installation.
17. The Free Smart Connect Installation service is not exchangeable or transferable for cash.
18. The Free Smart Connect Installation service is not transferable or extended to any other Fisher & Paykel appliances. The Smart Connect Installation service is only on the cooking appliance model purchased as part of the promotion.
19. Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of property); whether direct, indirect, special or consequential, arising in any way out of the Promotion, including, but not limited to, where arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any claim or offer that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in the offer value to that stated in these Terms and Conditions; or (e) participation in the offer.
20. The Promoter collects personal information in order to conduct the Promotion and may, for this purpose, disclose such information to third parties, including, but not limited to, other suppliers and as required, to Australian regulatory authorities. Claim is conditional on providing this information. If the claimant does not mark the applicable box, the Promoter may, for an indefinite period unless otherwise advised, use the information for promotional, marketing and publicity purposes including sending electronic messages or telephoning the entrant. Claimants should direct any requests to access, update or correct information to the Promoter. All claims become the property of the Promoter.
21. This offer is not applicable to trade (commercial) or wholesale suppliers.
22. Claims will be invalid if:
    • Proof of Purchase details fail to match registration details.
    • Qualifying purchase has not been paid in full.
    • The Fisher & Paykel qualifying product is on a backorder (i.e. Not in stock in the store during the promotional period).

The Promoter is Fisher & Paykel Australia Pty Ltd of Private Bag 7, Silverwater DC, NSW 1811. ABN 71 000 042 080