Customer Care
Fisher & Paykel Smart Connect Installation covers a Fisher & Paykel Technician correctly installing your Fisher & Paykel appliance at your designated premises. The Technician will remove all packaging related to the product if requested. All Smart Connect Installations carry a full 12 months warranty on both parts and labour.
Please note, the following conditions apply:
- All connections will only be carried out where the joinery, electrical and plumbing requirements meet those shown in the Fisher & Paykel product Installation Instructions provided with the product, or as illustrated for the applicable product on the Fisher & Paykel website www.fp.com.au
- All electrical wiring and fittings must meet the electrical standard for the appliance being installed as required by the current AS/NZ3000 electrical wiring regulations
- The appliance must be in place adjacent to where it is to be connected regardless of whether the building is a single or multi-level property
- The product must be available to be connected when the Fisher & Paykel Technician arrives at the designated premises
- Where possible Fisher & Paykel will disconnect and remove the old appliance from its installation but will not remove it from the premises. Removal and disposal of the old product is the responsibility of the customer
- If the Fisher & Paykel Technician is unable to complete the disconnection/reconnection of the appliance due to the installation not meeting the conditions set out in the Terms & Conditions or the consumer not being available within the agreed upon time frames, a charge may apply to complete the connection
- A Fisher & Paykel Technician will undertake to complete the connection within a reasonable amount of time allowing for geographical location and availability of resources
- All Smart Connect Installations include a full Fisher & Paykel SmartCare Healthcheck service carried out at time of connection
| Smart Connect Installation Product | Price including GST |
|---|---|
| Autowasher | $121.00 |
| Standard Dishwasher* | $157.00 |
| DishDrawer®* | $157.00 |
| Refrigeration | $121.00 |
| Refrigeration with Ice & Water* | $121.00 |
| Refrigeration with Joiner Kit^ | $187.55 |
| Freezer - Vertical or Chest | $121.00 |
| 600mm Built in Oven* | $198.00 |
| 760mm Built in Oven* | $264.55 |
| Cooktop - Electric or Induction* | $154.00 |
* Smart Connect Installations include the disconnection of old appliance.
* Refrigeration with Ice & Water connection to existing plumbing only.
^ Refrigeration with Joiner Kit does not include the supply of the kit.
Simply call Fisher & Paykel Customer Care on 1300 650 590 to book a Fisher & Paykel Smart Connect Installation.